⚡️🚨 Enjoy An Extra 10% Off Storewide! 🚨⚡️
Use Code : FLASH10 (Max $20 Per Customer)
🚚💨 Enjoy Free & Fast Delivery On Orders $99+
(Some exclusions apply - more details)

Contact Us



Our customer service department is staffed from:

Monday to Friday, between 9am and 5pm, Australian Eastern Time.
(The current time is : Friday 29 March 2024 12:51)


Please keep in mind the time difference if you're trying to contact us

from overseas or Western Australia.

(Our warehouse and offices are based in Melbourne, Australia.)


HINT: You might find the answer to your query in our Frequently Asked Questions area.




By Email:


For queries relating to an order (expected response time of 4 hours or less, during business hours)
Customer Service Email
: Service Email
( service@traveluniverse.com.au )

For any queries relating to bulk/corporate orders, or new supplier stocking requests:
Business Development Email : Business Development Email



On Mobile via Whatsapp Chat Message:

Whatsapp





Warehouse Address:

Our Warehouse is located in Melbourne,Victoria, Australia. If you wish to return an item, please contact us first as described on our easy returns page to ensure everything is processed smoothly!


Postal Address:

Please use this address for all non-warehouse items. For example product samples, business documents or general correspondence.

Travel Universe
PO BOX 85
TORQUAY VIC 3228
Australia


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