Welcome to the Travel Universe Help Centre
Travel Universe is here to answer any questions you may have.
We aim to answer all customer emails within 4 business hours or less. (8am - 5pm M-F Aust Eastern)
Alternatively you might be able to find the answer to your questions in 4 minutes or less by viewing these Help Pages!
Existing Customers:
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| You can visit Your Account area to instantly answer some of the questions you may have regarding your order. For example: What’s the status of my order? Has it shipped? Can I reprint my invoice?
If you need to organise a product return, simply follow the directions on our Easy Returns! Page.
Contact Us:
Full Details for Phone / Email / Mail
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